Safety first
Do not pull the refrigerator out, remove panels, use tools, or touch coils, wiring, or refrigerant components.
Written steps
- Keep the doors closed as much as possible.
- Confirm the interior control was not accidentally set to OFF or its warmest position.
- Make sure food is not blocking interior air vents and the door can close fully.
- Note the displayed temperature, unusual sounds, leaks, or error codes and submit a maintenance request.
Stop and request maintenance if
- There is a burning smell, sparking, smoke, or water near an outlet.
- The refrigerator is leaking or unusually hot.
- Food has been above a safe temperature or you are unsure whether it is safe to eat.
Optional video
Reviews common causes. DRG residents should stop at basic settings and airflow checks without disassembly.
Fix a Fridge That Won't Cool
Loading shares data with YouTube. The written guide works without the video.
Video summary
Reviews common causes. DRG residents should stop at basic settings and airflow checks without disassembly. Follow the written DRG guidance above, which defines where residents should stop.